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| Nassau St. |
"I don't really know how to make change! And I'm afraid that there will be a long line of customers and they'll all get mad at me!"
"You don't have to make change," I answered. "You just punch in the numbers, and the machine figures out the change for you."
Variations of this conversation, and others concerning the urgency of looking for work while there were still positions available for teens, continued up through the final day of her high school sophomore year. Finally, she ran out of time and excuses. School ended on a Thursday; on Friday we were on the hunt. I could sense her unease, and knew that the entire project could end up in tears, raised voices, slammed doors, and recrimination. This was going to be a delicate operation; with a ticking time bomb of a soon-to-be 16 year old, it would test all my fatherly skills and powers.
The plan was to walk around town, looking for businesses with Help Wanted signs in the window. But she had her own, difficult-to-verbalize litmus test: regardless of whether or not they were hiring, some stores were simply off-limits. We fell into a rhythm: JaZams toy store: No. Thomas Sweet: Absolutely not. Nina's Waffles: A half-hearted yes. Hulit's Shoes: Heck no! As frustrated as I was by her refusal to jump on every opportunity, I kept my cool as we trudged on.
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| Here was one that passed the test. |
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| Bon Appetit. A gourmet food store in the Princeton Shopping Center. Her older cousin had worked there when he was in high school. |
Panic and barely concealed tears. "Dad! They want to interview me! I don't want to work here! What do I do! You made me come in here!"
"Calm down. Let them interview you. It will be good practice. Why don't you want to work here? Ben worked here and he liked it."
"I just don't want to work here!"
"You might not even get the job. Sit down with the manager. It will be a good experience either way. Ask him what he might want you to do."
"But I don't want to work here!"
Back and forth, our voices rising, then lowering so as not to make a scene, until she gave in.
I waited outside, peering in the window, pacing up and down the outdoor patio. I knew she was mad at me for having forced her into the store, and I hadn't thought things would proceed so far so fast. But I hoped that all would be forgotten in the afterglow of a successful interview. Boy, was I wrong.
When she came out to meet me, all the pent-up emotion came flooding out.
"Dad!" she cried, fear and anger mixing together. "They want to hire me! Right now!! I don't want to work here! What do I do?"
"That's great, honey!" I was proud she had made such a good impression. "Why don't you try it out? Did you ask what they wanted you to do?"
She unfolded a piece of paper. On it were the words: cash register. Of course.
"We've been over this a million times!" I was exasperated. She had a job offer in hand. She could start tomorrow. "You don't have to make change. If someone gives you cash, the register will tell you how much change to give the customer."
"I know that," she quavered, voice rising through the tears. "It's that I don't know what coins to give back!"
There it was.
It had been there all along, but I didn't hear it. Her fear wasn't about figuring out how much change was due. True, she would have a lot of trouble doing that, but she knew the register acted as a calculator. It was about finding the right combination of coins. Not only that, she knew that a customer would expect the combination be comprised of the least number of coins possible. She was unsure she would be able to do that, especially under pressure, with a line of impatient customers backing up out the door and onto the street. Her litmus test, which had seemed so arbitrary, finally made sense: the store had to have as little foot traffic as possible, and at least the potential of non-register related work.
I told this story one evening at Twitter Math Camp, along with what I had taken away:
- It was possible for a student to go through elementary school, middle school, and Algebra 1 and Geometry in high school without mastering the ability to make change with the least number of coins;
- That this was less a reflection on her than it was on a system of math education that, from early on, left her feeling inadequate, disconnected, and disaffected;
- That math anxiety is real, that it interferes with performance, and that bad things happen when we put undue pressure and time constraints on kids.
And bless Andy Gael for his response: "I love how your daughter advocated for herself."
She went back in and told the manager she'd get back to him.
She eventually found a job:
Here's how the story ends:
Summer is over, and the novelty of the job has worn off. The smile you see above hasn't been seen in quite a while. There's no air-conditioning, the hours are irregular, the pay stinks, and the kids are uncooperative and unruly. Lately she's taken to spending time with her babysitting loot and the contents of the house change collection:
She went back in and told the manager she'd get back to him.
She eventually found a job:
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| JerZJump: A family entertainment center. Birthday parties, open play, camp field trips. No cash register. |
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| Her first paycheck. |
Here's how the story ends:
Summer is over, and the novelty of the job has worn off. The smile you see above hasn't been seen in quite a while. There's no air-conditioning, the hours are irregular, the pay stinks, and the kids are uncooperative and unruly. Lately she's taken to spending time with her babysitting loot and the contents of the house change collection:
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| "Make 38 cents with the fewest possible coins." |
Nothing like a little intellectual need.
